Statement Henley

We deliver in 24-48 hours to all metros, and within 5 days to rest of India. In case your order is getting delayed beyond 5 days, don't hesitate to reach out to us at care@zymrat.com or DM us on Facebook or Instagram or call us at 080-45683289 (Mon-Fri 10-5pm).

You can track the status of your shipment by visiting this link and entering your order id and phone number - click here to track order.

For any queries related to your order, shipping, returns, exchanges and refunds, feel free to drop a line at care@zymrat.com or DM us on Instagram or Facebook or call us at 080-45683289 (Mon-Fri 10-5pm).

We have a 10 day return and refund policy. All return, exchange and refund requests will be accepted up to 10 days from the date of delivery.

If you have received your product and if you have any issues with regards to size, fitting or quality of the product, just write to us at care@zymrat.com or DM us on Facebook or Instagram or call us between Mon-Fri 10-5pm on 080-45683289.

In case of size change or color change, the right product will be dispatched to you asap and the return product will be picked up from your address free of cost.

In case you have received a defective product by mistake, we will send a replacement asap.

In case you are not happy with the product, we will pick up the product from your address free of cost within 2-3 days of you request. Once the product has been picked up, we will check it to make sure that it is unused, and refund your 100% money into your account through a refund link.

Hey, we deliver all orders to metro cities within 48 hours using Bluedart Express, and within 5 days to rest of India using various shipping partners. You can reach out to us at care@zymrat.com or DM us on your favourite social media channels, if you have already placed an order and it hasn't been delivered yet. You can also track your order by visiting this link.

No sweat :) If you have received your oder and you are facing size issues, just let us know by writing on care@zymrat.com or by sending us a message on Instagram, Facebook or by calling us at 080-4568328. Our Phone lines are operations from Monday to Friday from 10am to 5pm, but we are always available on email and DMs.

We take a lot of pride in boasting one of the lowest return percentages among Indian consumer brands in performance wear category. However, in rare instances where you don't like the product or aren't satisfied with the quality or just don't find it worth the money, just write to us at care@zymrat.com or DM us on Instagram or Facebook or call us at 080-45683289 (Mon-Fri 10am to 5pm) within 10 days of order delivery date, and we will pickup the product from your place free of cost and refund 100% money to you in your bank account using Razorpay refund link.

We aren't expensive at all. In fact, we are cheaper for the amount of value and quality we bring with our products. The fight and flight response of our contemporary brands in India so far has been to make cheap Polyester products and sell it on markeplaces. This is why you can't stop thinking about that international brand. We are changing this by spending 3-4 times more on raw materials and technology, making our products better than even the big brands that you use everyday. For this amount of value, we aren't expensive at all. Our products placed in a showroom would cost at least 2x more. Try once and return if you get hooked or if you don't find it worth the price.